At Abbeyfield (Ripon & District) Society we’re committed to providing a safe and comfortable environment for our residents.

If you need to make a complaint, in the first instance please speak to our Complaints Officer, James Ward. Click here to Email.

You can download a copy of the Abbeyfield Ripon Complaints Policy here: in Microsoft Word format or as a PDF file

If, having completed the Abbeyfield Ripon’s complaint process, the issue has not been resolved, in some cases you may request help from the Housing Ombudsman.

To find out more about what the Ombudsman can consider, click HERE

To find out when you should get help from the Ombudsman, click HERE

For full details about the Housing Ombudsman Service, click HERE